Service Area
Service Area
Countries where EMS shipping with tracking and insurances.
Exception
Service is not available for countries where we have offices or distributors.
Please contact our overseas office or distributor in your country.
https://sunchlorella.com/company/global_network/company/global_network
Payment Methods
You can order and pay securely online with our shopping cart. Sun Chlorella Corp. accepts payment by most major credit cards or China UnionPay. We do not accept cash, checks, and other non-secure methods for your purchases. If you have any question about choosing a payment method, please contact our customer service representatives.
https://sunchlorella.com/support/contact
Paying by Credit Cards
We accept the following types of credit cards for purchase:
| Visa |  |
|---|---|
| MasterCard |  |
| American Express |  |
| Diners Club |  |
| JCB |  |
Paying by China UnionPay
China UnionPay becomes accepted from December, 2013.
| China UnionPay |  |
|---|
How to order
Shopping cart
You have the option to edit or remove item(s) from the shopping cart. Click the “Product list” button on the top page and click a picture or “More Info” button you intend to purchase. We will keep your shopping cart for up to 12 hours. We will do our best to fulfill all orders; however, we may encounter some out-of-stock items due to the rapidly increase in demands. We will inform you if any item you would like to purchase is no longer available or the delivery will be delayed. We also reserve the rights to limit quantities based on merchandise availability.
Change or cancel an order
Changing the quantity of an item
While you are still shopping or during checkout, you can increase or decrease the quantity of an item by clicking the “+ or – button”(Quantity field) on the line that refers to the product you intend to change.
Making changes after you placed an order
If you need to make any change to your order after you placed it, please contact our customer service representatives. Please note that processing will take place immediately after you place your order, and it may not be possible to change items on existing orders.
Removing items while you are still shopping
If you are in the shopping cart screen and haven’t clicked “Proceed to Checkout”, you can remove a single item by clicking the “x ” button(Remove field) and checking on the line that refers to the product you want to remove.
Removing items during checkout
If you are in the checkout process but have not yet submit your order, you are able to remove items from the shopping cart by clicking on the “Change quantity and item” and checking on the line that refers to the product you intend to remove.
Canceling after the order has been placed
If you have sent your order and would like to cancel it, please contact our customer service representatives by clicking the “Inquiry” button. Please note that your order may begin processing immediately after you place your order, and it may not be possible to cancel the order.
If the order has been shipped to you
You will have to return the merchandise. Please contact our customer service representatives by clicking the “Inquiry” button.
We do not refund shipping fee in case that you do not receive merchandise due to your personal reasons including unpaid customs or tax. Please be noted that the customs and import duty to be paid by the customer.